We had a guest who was very upset that she was almost mugged at the Taste of Chicago last weekend. Almost mugged = left her purse in a Porta-John and went back to find out it was still there.
We really did try to be as sympathic as possible.
On August 4th, 2007 I got "promoted" to a weekend night auditor/night manager position at a four star Chicago hotel from 10:30pm to 7am on Saturday and Sunday nights. These are my stories.